Robert Quinn and Gretchen Spreitzer found two wastly different views of delegation and empowerment. One view, which they call “mechanistic,” is top-down apprach called delegation. Delegation is making employees responsible for decision making with clear boundaries and strict accountability that increases managerial control.
The other view, which they called “organic,” is bottom-up and less controlling. They described it as “Empowerment.” According to them empowerment means trusting people and tolerating imperfection. It is about risk-taking, growth and change.
Filed under: Difference between Delegation and Empowerment